The Challenge
The pressure to make change happen has never been stronger! This is the challenge that organizations across industries are facing in our rapidly changing digital world. The need to innovate and adapt more quickly means that many will be looking to improve customer experience, operations, and business metrics, including financial performance indicators such as profitability or revenue growth rates, while also working hard on sustainability practices so that they can present better Environment, Social and Governance (ESG) metrics for stakeholders.